Tree Frog Home Buyers
Privacy Policy
Effective October 17, 2026
Tree Frog Homes, LLC, doing business as Tree Frog Home Buyers ("we," "us," "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you use our website, call us, or opt in to receive text messages from us, and how we use it.
Information we collect
When you fill out a form on our website, call or text us, or opt in to receive text messages, we may collect:
- Your name
- Your phone number
- Your email address
- The address of the property you're asking about, and anything you choose to tell us about the property or your situation
- Your consent to receive text messages
Our website also records basic information about how you arrived, such as the page you first visited, the website that referred you, and any advertising campaign tags in the link. This helps us understand which outreach is working. It is stored only in your browser for your current visit and is sent to us only if you submit a form.
How we use your information
We use your information to:
- Operate our business
- Respond to your request, evaluate your property and prepare an offer
- Contact you by phone, text or email about your property
- Send you the text messages you've opted in to receive
We do not use automated calls or texts to reach out to sellers.
How we share information
- We do not sell your personal information.
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We may share information only as needed to complete a transaction you've agreed to, such as with the title company, closing attorney or lender handling your sale, with service providers that help us run our website and email (for example, the service that delivers website form submissions to our inbox), or when required by law.
Text messaging program terms and conditions
- The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (904) 454-3752.
- You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at sales@treefroghomebuyers.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read the rest of this Privacy Policy or contact us at sales@treefroghomebuyers.com.
How we protect and keep information
We take reasonable steps to keep your information secure, and we keep it only as long as we need it to work with you, complete a transaction, or meet legal and record-keeping requirements.
Your choices
You can ask us at any time to stop contacting you, or to update or delete the information we have about you. Text STOP to opt out of text messages, or email or call us using the contact details below.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and change the effective date above.
Contact us
Tree Frog Home Buyers (Tree Frog Homes, LLC)